These terms cover use of this website. If you're a confirmed trade partner, the fee structure, payment terms and cancellation policy for actual bookings are set out separately in our Partner Quotation & Contract Policy — that document, not this page, governs your booking.
Introduction
These Terms of Service govern access to and use of vbjapandmc.com, operated by Vb2010 Group Limited, a company registered in New Zealand (NZBN 9429045892981), trading as Vb Japan DMC. By browsing this site or submitting a form, you agree to these terms.
Who May Use This Site
This site is built for travel industry professionals — travel agents, tour operators, and MICE/corporate travel buyers. Vb Japan DMC operates on a strict B2B basis and does not sell travel services directly to members of the public. If you are a traveller looking to book a trip, please contact a travel agent or tour operator who works with us.
Site Content & Quotations
Content on this site — including destination information, sample itineraries, and any figures referenced — is provided for general information only and does not constitute a binding quotation or offer. Actual pricing is confirmed only through a written quotation issued directly to a registered trade partner, subject to our Partner Quotation & Contract Policy.
Intellectual Property
The text, layout, and original content on this site belong to Vb Japan DMC unless otherwise credited. Destination and hero photography is sourced from Pexels under its standard content license. You may not copy, scrape, republish, or resell content from this site without our written permission.
Acceptable Use
You agree not to misuse this site — including attempting to gain unauthorised access to any part of it, submitting forms with false or malicious content, or using automated tools to scrape or overload the site.
Third-Party Links
This site links to third-party services, including WhatsApp and Formspree-hosted forms. Those services operate under their own terms, which we don't control and this document doesn't cover.
Disclaimers
Information on this site is provided "as is." While we make reasonable efforts to keep destination, seasonal, and market information accurate and current, we don't guarantee completeness or that content is free of error, and travel conditions (visas, flight routes, seasonal access) can change without notice.
Limitation of Liability
To the extent permitted by New Zealand law, Vb Japan DMC is not liable for any indirect, incidental, or consequential loss arising from use of this website. This does not limit liability that cannot be excluded under New Zealand law.
Governing Law
These terms are governed by the laws of New Zealand. Any disputes relating to this website are subject to the exclusive jurisdiction of the courts of Auckland, New Zealand.
Changes to These Terms
We may update these terms from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes means you accept the updated terms.
Contact Us
Questions about these terms can be sent to info@vbjapandmc.com, or via WhatsApp using the link on this site.